The best way to reserve a game is to book online through our website. Online booking closes one hour before the scheduled times, please call us at (720) 441-3011 for last-minute booking. Walk-ins are possible but cannot be guaranteed.

Yes! Although you can walk in without a reservation, we strongly recommend booking and paying in advance to ensure a slot in the scenario you want. Payment and reservations can be made on our site or at our location while you wait. Keep in mind, we are a non-cash business. Please arrive 10-15 minutes before your start time.

Yes!  Your confirmation email contains links to change or cancel your experience.

You can change the time, date and number of players online up to 24 hours in advance of your booking using the links above.

After 24 hours in advance cancellations and time changes are not typically allowed, but we can adjust the number of players (minimum 2-3) up until your booking begins – you can do this by calling us at 720-441-3011.

Yes!  Your confirmation email contains links to change or cancel your experience up to 24 hours in advance of your booking.

You can change the time, date and number of players online up to 24 hours in advance of your booking using the links above.

After 24 hours in advance cancellations and time changes are not typically allowed, but we can adjust the number of players (minimum 2-3) up until your booking begins – you can do this by calling us at 720-441-3011.

Players under the age of 13 must be accompanied by an adult that agrees to be their guardian. While some of our puzzles may be challenging/sophisticated, some 8-12 year old participants have been successful at solving them, and younger eyes are often more observant than older adults!  Kids 7 and under are free with a paying adult.

If you have a group of kids under 16, we recommend Mystic Chambers at our Lakewood Location or the Hollywood Mystery at our Arvada Location.

None of our rooms are, currently*, made exclusively for children, but they can still have a fun time playing regardless.  Kids under 13 are required to chaperoned by a participating adult in our games.

If your kiddo is playing with your family, any of our rooms would be ok to play, we don’t include adult or especially scary content in any of our games.  We find they can contribute the best in Mystic Chambers, Cabin in the Woods, The Hollywood Mystery and Scrooge: The Search for Holiday Spirit.

*We are currently developing a game just for kids, which should be released sometime in 2023.

You bet!  We are flexible about the number of players you bring (to a minimum of 2 or 3 depending on the game).  We can adjust the number of players up until you begin your game.  If you need to cancel your booking altogether, we require 24 hours notice.

While that depends on the escape room you choose, our maximum group size is eight people. Some rooms are smaller in size, so the maximum is six people.

Our scenarios are best suited for groups of 4-6 players. The scenarios are often impossible to complete alone and are very difficult to complete with a group of only 2.  If you have a group larger than 8, we recommend splitting into two groups to have the best experience, though we occasionally make exceptions.

Nope! Conundrum has a ‘private room only’ booking system, so you will always have the room to yourselves!

For your safety, the room won’t actually be locked (but we can pretend). You will always be able to exit in case of emergencies.

Although some of life’s activities might be more fun under the influence of mind-altering substances, we don’t think this is one of them. Having a clear, focused mind actually makes this game more enjoyable and your team more successful. This game should not be played under the influence of any mind-altering substances aside from prescription medication and/or caffeine. Remember, our staff reserves the right to refuse anyone for any reason. Celebrate after you win!

You should plan to be here about 80-90 minutes total. The escape experience is one hour, but you should arrive 10-15 minutes early, and you will typically leave about 10-15 minutes after you finish your room. If you have some time concerns, please call us at (720) 441-3011 to discuss.

Yes!  Currently, we can accommodate up to 28 players at once in our escape rooms at each location (56 total) with advanced notice, and we are continuing to expand our capacity.

We can also accomodate up to 36+ people with our Heist game.

If you have a big group, just give us a call to discuss the options at (720) 441-3011.

Cancellation/Change Policy:
You may change or cancel your booking up to 24 hours in advance of the start time.
Within 24 hours of your game, you may reschedule (one time) for an additional $30 rebooking fee.
Within 3 hours bookings cannot be cancelled or rescheduled.

You may change the number of players in your game at any time by calling us (minimum of 2 players).

Mostly. We have a single step up from our parking lot, and a single step to reach the Cabin in the Woods room. We do not have dedicated handicap parking. All of the rooms also have at least one chair to rest in.

Generally, no, you will lock up your personal belongings while you are in the room. The only item you might need to provide for yourself is reading glasses, and of course your sense of adventure!  Path of the Gods, Mystic Chambers and Experiment C-73 may require one or more players to crouch/crawl.

We do not have facilities for post-escape game events in our Lakewood location, but we do have a conference space and the option for in-house catering at our second location in Arvada.

Absolutely! We’ve had tons of groups from companies big and small come through our room for a fun and effective team building experience. The Heist game was purpose built for large group events!

Because we have a strict schedule that we must keep throughout the day, if you run late your game timer may still start at your scheduled time. Please make every effort to arrive 10 minutes early!

No, we do not design our rooms to scare people like in a scary movie, but there are surprises in store, and some of them may startle you.

Nope, players only!

We have, and will, continue to follow any guidelines/rules from the State of Colorado or Jefferson County . Currently, as of 11/2022, masks are not required and we are not verifying Vaccination status.  If you feel ill or test positive for Covid-19, please contact us to reschedule your appointment.